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Workday Professional Services Automation

Workday Professional Services Automation

Overview

What is Workday Professional Services Automation?

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health indicators.

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Awards

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Pricing

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What is Workday Professional Services Automation?

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Workday Professional Services Automation?

Workday Professional Services Automation (PSA) helps customers manage the entire lifecycle of their client-facing billable projects. Their sales, resource managers, project managers, and finance teams gain a single source of truth to view and act on every type of data. Rich talent intelligence helps them match the right people with the right project, while flexible billing and revenue recognition enables them to confidently accelerate business transformation. And since all Workday applications across finance, HR, and operations are part of a single system, customers can boost collaboration, increase efficiency and insight, and improve customer service. Workday’s intuitive and highly functional mobile app helps people to be more productive on-the-go and its global footprint enables companies to scale and expand to international markets with ease.

Workday Professional Services Automation Features

  • Supported: Resource Management
  • Supported: Project Billing
  • Supported: Project Time and Expense
  • Supported: Project Financials
  • Supported: Customer Invoicing

Workday Professional Services Automation Competitors

Workday Professional Services Automation Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Workday offers their cloud-based Professional Services Automation (PSA) platform, meant as an all-encompassing platform but emphasizing centralized data and data projections as well as tools to optimize resource allocation (and hiring), and track revenue along with project portfolio health indicators.

NetSuite ERP and Certinia PS Cloud are common alternatives for Workday Professional Services Automation.

The most common users of Workday Professional Services Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(51)

Attribute Ratings

Reviews

(1-10 of 10)
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Atherve lohia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation is a great tool that holds all of our company files, our HR and onboarding information, payroll, and benefits. I love how easy it is to access any of these files and how much time it saves us. It's just as easy to update any of the information too. I also like that we have a full project lifecycle from start to finish because it helps us see what is going on with the project and where it is in the process.
  • Project and resource management
  • Accurately track time from anywhere
  • Increase productivity
  • Mobile application need to improved
Workday Professional Services Automation is used to automate onboarding documentation, people management documentation and employment verification information. Workday houses our employee personnel files. All team members have full access their documents, status or requests from the supervisors, etc. It also holds all payroll information, benefits, etc.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation addresses our problem for remote access, scheduling time, and being able to download tax forms. Employees in this new world of work are looking for the flexibility of being remote or hybrid, which means not going into the office to punch in and out or speak with HR to get their tax forms.
  • Easy to navigate
  • Great, visual UI
  • Works on mobile
  • Log in is clunky when you have to do it multiple times a day
  • Incompatible with other systems
  • Ability to customize
If you are a company with very little administrative or IT staff that can be dedicated to run, train, and launch - this is the perfect tool for you because it requires very little on the set up end and training. It looks like a social network so a platform many are already used to seeing. Its definitely a very powerful product with an easy interface, providing a stellar customer experience.
A. Kıvanç Güler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the heart of our Human Capital Management. It provides complete automation for all processes from search and selection to onboarding. It also provides Leave of Absence, performance management, benefits management, and all day-to-day employee operations so that they can be managed with excellence. Especially during pandemic circumstances, paperless processes and automated workflows helped a lot during an onboarding period.
  • HCM
  • Benefits management
  • Onboarding
  • User interface
  • Mobile application
  • Ergonomy
It gives us very useful insights about average salary statement employee reports in order to understand where you are in the market and your peers. Excellent paperless onboarding processes helped a lot during the pandemic. Payslips integration facilitates many financial requests between HR and many other authorities like tax government office or financial institutions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used this application in general for clocking in and out of shifts. This application is where all my information was stored towards my job including W2s , payment information , contacts information , other important information needed and necessary for the company and my knowledge. This application without a doubt was one of my favorite applications to use because it never let me down for any reason. Here we also took any test implemented by the company and always worked great.
  • Keeps all of your personal information safe and private
  • Has all the documents needed for the time being with the company
  • Has extra important information about the company for your knowledge
  • The requirement to change password so many times throughout the year
  • Alternatives to changing password
  • Simpler ways to find documents
Workday is a great application for companies that are very large range and have a lot of employees. This application keeps everyone familiar with where to find important documents and constantly sends reminders and important information company wise so that everyone is informed about the different things going on. This application is also great for having everyone do practice videos or sessions.
March 23, 2022

Workday

Talitha Rieken | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workday is used to automate onboarding documentation, people management documentation and employment verification information. Workday houses our employee personnel files. All team members have full access their documents, status or requests from the supervisors, etc. It also holds all payroll information, benefits, etc.
  • Quick visibility to archived employee documents
  • Quick access to paystubs
  • Ability to easily update contact information
  • Mobile application interface is still a bit week; crashes often
  • Would love to see more personalization options
Automation is well suited for the needs of the organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Workday as an HRIS. For me specifically, I primarily use it to request time off work and view my vacation time balances. I'm able to send my requests to management and see when they approve the request. The main problem that it addresses is visibility into PTO and Sick time so I can see my balance and request the time needed.
  • Simple to request PTO
  • Visibility on approval of PTO
  • Calendar to view all time off (i.e. Holidays, Vacation, Sick, Volunteer)
  • Would like to be able to use it for clocking in and out
  • The dashboard user interface could be improved to include more pertinent information
  • Would be nice to hide features that we use other applications for (i.e. org chart, pay, expenses)
I enjoy using Workday but we use multiple other applications (ADP, Anaplan, Chrome River) for features that Workday also is able to help with. If we used more of the features in Workday I would recommend it higher. Overall very satisfied with the features we use it for to see visibility into PTO but could be used for a lot more.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use it mostly for Time off requests example include: sick day pto jury duty etc ; self review ; historical salary info . HR uses it for many other functions but I am not in that department.
  • Integrates with sso
  • Deployed as SAS
  • Reliable cannot recall it going down
  • navigation to pto is not super obvious
  • should let you select a default landing spot rather than one chosen for me
We have been using it for three years or more. Prior to that we had one off application for different hr request. it certainly beats having multi systems and being cloud based is also nice. I honestly use it only 6 or so times a year so it not a day to day thing for me.
March 22, 2022

Easy Layout

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Workday Professional Services Automation to update candidate and employee information. I use it for mostly applications and employee informational data. The problems of paper files being used is solved through using the software as a way to store information regarding pay, applications, and data.
  • Store information
  • Change and update information for end-user
  • Review applications and benefits
  • Allowing candidate to review job posting after it has expired.
Very updated and easy to use for both a professional in Human Resources as well as employees. Workday has a great layout and it is easy to track the type of information you need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workday Professional Services Automation provides many features in one tool, like work hours tracking against different projects, expense tracking and approval process for expenses, and leave approval and leave balance feature. It also helps with the cost and client chargeability. Overall this is one place to manage many work-related items, including new hiring as well.
  • Hours tracking
  • Project billability
  • Team management
  • Auto fill time report
  • Better search
  • User interface can be improved
Workday Professional Services Automation is a great tool for team management and time tracking. It allows reporting time across different projects. It also helps with new job positions, hiring, and referral program. And expense approval flow is useful as well. Overall it's great to manage a team and anything work-related items. There are so many features covered, like goals and performance management. Generating reports and exporting data are good add-on features.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Workday is used company-wide at our organization. Every employee is managed in the Workday system. It is a fantastic platform for managing employee pay, benefits, and professional relationships. Workday makes it easy for employees to access their "human resources" in a self-serve manner. This is a great time-save by cutting down on simple communications between employees and their managers/HR.
  • Consolidated data resource. Allows Workday to be the authority for pay and benefits.
  • Advanced automation for administrators.
  • Self-serve for employees. Allows users to self manage their information.
  • At times the user interface feels clunky and slow.
  • Organization of the web application feels unintuitive. Can often be hard to find what you're looking for.
  • Honestly, not much else! It's a solid platform.
Workday is perfect for medium to large enterprise businesses looking to manage their human elements. It offers advanced reporting and automation for users at the admin level. It also gives users at the employee-level strong self-serve resources. Workday would be less suited to small businesses looking to manage their employee resources.
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